DELIVERY INFORMATION
Everything you need to know about receiving and returning your Beautify handmade press-on nails.
Every Beautify nail set is handmade and carefully checked before dispatch.
Orders are normally prepared within 2–4 business days.
Processing time is separate from delivery time. Custom or made-to-order
designs may require additional preparation time.
Estimated delivery times are shown during checkout and depend on your
location and selected shipping method.
Delivery estimates may be affected by weekends, public holidays,
customs clearance, or courier delays.
Shipping charges are calculated automatically at checkout based on
the delivery destination and selected shipping service.
Any free-delivery promotion will be clearly displayed on the website
and applied automatically when the order qualifies.
Once your order has been dispatched, you will receive a shipping
confirmation containing your tracking details.
Please allow up to 24 hours for the courier tracking information to update.
Customers are responsible for providing a complete and accurate
delivery address, telephone number, and contact information.
Contact us immediately if you notice an error. We cannot guarantee
that delivery details can be changed after an order has been dispatched.
International customers may be responsible for customs duties,
import taxes, or local handling fees charged by their country.
These charges are not included in the product or shipping price and
must be paid by the customer where applicable.
RETURNS POLICY
For hygiene and safety reasons, opened, worn, applied, tested, or used
press-on nail sets cannot be returned or exchanged.
Unopened and unused standard products may be eligible for return within
7 days of delivery. The product must remain sealed,
unused, undamaged, and inside its original packaging.
If your order arrives damaged, incomplete, or incorrect, contact us
within 48 hours of delivery.
Include your order number and clear photographs of the product,
packaging, and shipping label. Approved cases may receive a replacement,
store credit, or refund.
Customers are responsible for return shipping costs unless the product
received was damaged, defective, or incorrect.
Original delivery charges are non-refundable. We recommend using a
tracked shipping service because Beautify cannot accept responsibility
for returned parcels lost during transit.
Approved refunds are issued to the original payment method after the
returned product has been received and inspected.
Please allow approximately 5–10 business days for the
refund to appear, depending on your bank or payment provider.
Cancellation requests must be submitted before order preparation begins.
Handmade, personalised, or made-to-order products cannot be cancelled
once production has started.
Contact Beautify and include your full name, order number, and a brief
explanation of the issue.
